Terms & Conditions

Our website will only dispatch products under the following circumstances:

  • This website is not intended to take the place of medical advice – it is for information purposes only
  • To buy products from the website, you must be at least 18 years of age.
  • As the customer, you are responsible for determining and complying with the import regulations relevant to your country. The website will not be held responsible for goods confiscated due to import restrictions of a particular country.
  • The website recommends that all customers seek professional medical advice before using any of the products available on this website. The customer agrees to only use any products bought from this website after prior medical advice.
  • All products purchased on this website are for personal use only and should not be re-sold or otherwise supplied to third parties.
  • The information contained within the website is not intended to be used to self-diagnose any medical condition. Medical conditions should only be diagnosed by a medical professional.
  • The website is not responsible for any delays receiving goods that arise as a result of late delivery of goods from suppliers or manufacturers or as a result of any third party delays such as public holidays or unforeseen delays with the postal system.
  • The website accepts no liability that may arise due to the miss-use of goods sold or information provided by the website.
  • The website reserves the right to change product prices and product brands without prior notice (please note that the pictures on the website are library pictures, and do not indicate the brand that you are likely to receive).
  • The website reserves the right to withdraw products for sale from the website without prior notice.
  • The website is not responsible for price changes due to international exchange rate fluctuations. Likewise, prices may vary periodically due to changes in distribution costs.
  • It is not possible to cancel orders once payment has been taken.
  • By using this website, you confirm that any product ordered from the website is for your own use, selected by you and at your own expense. You further confirm that you accept all liability and responsibility arising from the use of any products bought from the website and that it is your responsibility to undergo regular physical examinations by a medical professional to determine whether you are suffering from any conditions which may make any of the products sold on this website inappropriate for your use.
  • By using this website you agree to abide by all terms and conditions regarding the use of this website as listed above.